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Q What is the load capacity of the product?
A Our commercial fitness equipment typically has a load capacity of 200-500 kg, depending on the type of equipment, to meet the needs of high intensity training.
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Q What safety standards do your products meet?
A Our products meet CE, ISO9001 and other international safety standards to ensure the safety and reliability of equipment.
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Q How long is your warranty?
A We provide a 1-5 year warranty service, depending on the type of product, free repair or replacement of parts during the warranty period.
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Q Is the product internationally certified?
A Yes, our products have passed CE, ISO9001 and other international certifications to ensure compliance with global quality standards.
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Q Do you provide customized services?
A Yes, we offer OEM and ODM services, support for more than 40 color options, and free 2D and 3D gym layout planning.
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Q What is your delivery time?
A Our delivery time is 10-45 days, depending on the complexity and quantity of the order.
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Q What types of fitness equipment do you have?
A We offer a variety of commercial fitness equipment, including aerobic equipment (treadmills, elliptical trainers, etc.), strength training equipment (barbells, dumbbells, combined trainers, etc.) and functional training equipment (rowing machines, climbing machines, etc.).
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Q Do you provide gym layout planning services?
A Yes, we offer free 2D and 3D gym layout planning to help clients optimize space utilization and equipment placement.
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Q Can I visit your factory?
A Welcome to Ningjin County, Dezhou City, Shandong Province, China. I will send you a factory visit guide, which contains various information such as airport and hotel for your reference. Once you book the trip, please inform me in time, so that we can arrange the pick-up in advance.
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Q How much does it cost to customize my logo?
A PVC The logo can be customized for free if you order 10 units or more.
The logo made of droplet crystal costs 50 US dollars per type, and the design is free for subsequent orders;
The logo made of aluminum alloy costs 150 US dollars per type, and the subsequent orders with the same design are free;
The cost of laser cutting logo is $300 per order, and subsequent orders are not free;
If your order reaches 20GP, the logo of Dijing material is free;
If your order reaches 40HQ, the aluminum alloy logo is free;
If your order reaches 2*40HQ, the charge for laser cutting logo is reduced by half, only 150 US dollars.
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Q How long about the delivery time?
A 7-30 days, it depends on the order machine quantities. And for some models, we have ready stock.
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Q What is the MOQ?
A One unit for heavy strength machines.
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Q How about the payment?
A We accept T/T & L/C. At least 30% deposit when buyers place the order, 70% balance before shipment.
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Q How about your after-service?
A When we ship the products, we will offer another more 2% free easy-worn parts for you. And during the warranty period, if any non-deliberat damage for the parts, we will send buyers the replacement for free.
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Q Could you give advice if we offer the gym size?
A Sure, we have 15-Year experience in this field.
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Q I don't know how to assemble the machines, could you help me?
A For Assembling, we have explosive maps, videos, pictures and Label No. pasted on the parts. It is easy for you to put equipment together.
